Practitioners in Emergency Department - Free Samples to Students

Question: Discuss about the Practitioners in Emergency Department. Answer: Introduction: After the author had taken a deeper look in the given dataset he decided to choose the Patient Services and Emergency of cost centre group. These are the largest and the next largest cost centre group according to the number of employees working in these groups. These groups will pay highest impact on recruiting employees and payroll. More reasons to add on the selection of these two cost centre groups is if you look at the other groups compared to these groups you will find that number of employees in other cost centre groups is low compared to the concerned two groups. So even if you want to employ new employees to the other group apart from the chosen it would hardly matter to the governing body. Why it would hardly matter. Not only resolving employment issues the HR also looks at the payroll issues. Even if you employ some new people to other group they will not contribute much to the revenue generation of the hospital. So why should the HR? So he wants to add employees to that p articular group which is contributing much to the revenue generation. Why these two groups are going to contribute much to the revenue generation? Since the emergency is facing over crowdedness and patient services is the most important job role. These two cost centre groups are going to impact on the reputation of the hospital. Reputation of the hospital what every patient seeks before admitting into the hospital. After all the HR has to look at the payroll also not only employing people. Ultimately job satisfaction and job security are the two key factors what every employee looks after. So the HR has to take care of the payroll and the training of the new employed. If HR employs more to these concerned groups the author has chosen it will be easy to meet his job. That is why the author has decided to take these two cost centre groups from the human resources perspective as the author wants to resolve the issues faced by human resources. The most important work is to take the deepest look at the present situation to resolve the issues faced by the HR. As a HR the author has provided best possible ways to resolve the issues present in the current scenario. The first and foremost work is to compare the total number of employees in these two cost centre groups, Emergency and Patient Services. As shown in Graph 1 the total number of employees in Patient Services is doubles that of Emergency. Here as an HR the author wants to include more employees in the emergency since the number of emergency cases are increasing with time. To handle the overcrowded emergency hospital needs emergency departments to include more number of employees in order to take care of the highly injured, critical conditioned patients so that they can be passed onto the concerned department. The emergency department of most hospitals are open 24 hours a day and the number of employees vary depending on the pressure in ED. Here in this current scenario the strength of patient services is enough to tackle the situation. This is the reason why the author wants to include more employees to the Emergency Division only. As from the graph 2 the author had seen that there was more number of female employees in both the department. As a HR the author wants to include more number of male employees to improve services in the Emergency department. Because from the graph it is clear that number of males is less than 50% of Female in the Emergency Department. Many researches have been made on the efficiency of female and males in terms of cleanliness, punctuality. According to the researchers males are found more efficient in these areas. Many surveys made against the topics and it reveals the same. Keeping these points in mind the author has taken this decision. The author had seen (in Graph 3) more number of full-time employees in the emergency department which is strength to tackle the overcrowded situation in emergency. The patient services showing more part time employees but the difference between the part time and full time employees is not that much which is strength to handle the situation of over crowdedness in the hospital.HR must employ new part time employees in the Emergency department. Why thus so? See the emergency has different workloads at different points of time. So engaging part time employees at different time schedule in the emergency will ease the pressure at the emergency department. Full time employees earn more than the part time employees. So if the HR thinks of recruiting part time employees he has taken the right decision. Because the governing body will have to spend less on the part time employees. Accordingly his purpose will be solved that is taking the overcrowded situation under control. As we have observed over crowdedness in the emergency departments are increasing with time this is the right decision taken by the HR. As the author had seen in Graph 4 that in Emergency division there are lot of employees with less than 2 years of experience and the HR wants to hire employees in that division. He must hire employees with 2-5 years of experience so that the employees are already well accustomed of handling over crowded emergency. See if the employees recruited by the HR is having less than 2 years of experience they are almost compared to fresher so the skills they have gained by working is not up to the mark. So it will be better if the HR recruits employees from 2-5 years of experience so that the employees are almost well aware of the hospital compliances and can take actions when needed in emergency. Also thinking in respect of payout if you hire employees of more experience you have to pay them more since pay by experience has positive trend. So the best will be if you hire employees who are having 2 to 5 years of experience. So employee strength is increasing as well as your payout is justifie d. Now comes the payroll of the employees. As a HR the author has decided to include more employees in the emergency division the FTE will increase accordingly. So he has to pay the new employees. The decision must be taking part time employees so that FTE does not increase that much and the HR can pay accordingly. The reason behind this is ultimately achieving revenue. If the HR employs more full time employees he has to spend more on them even if the generation of revenue has improved a little. If the HR employs part time employees he has to spend less as the employees are working lesser in time than the full time employees. So ultimately FTE is lesser in case of part time employees. Therefore as a result payout will be lesser. Most of the hospitals are non profit organization. They generate the revenue from the patient services and contributions and donations. So improving the services for the patients at emergency will result in the reputation of the hospital .Since the reputation o f the hospital plays a great role into the admission of the patients they must take care of the patient services. Improving quality of the patient services does not mean increasing the number of employees in that cost centre group. It also requires well skilled staffs who are playing role in taking care of the patients. Here comes the HRs role training must be of that quality to the staffs so that quality of the patient services improve. Not only providing training to the staffs in the initial stages but also update them with training on day to day basis as the requirements of the patient services is changing day by day. That is why the revenue generation after meeting all the necessities is important because payout is what everybody waits for. Recommendations: To handle the overcrowded emergency hospital needs emergency departments to include more employees. These employees must be part time employees as the FTE will increase if the HR hires fulltime employees. If the HR hires full time employees payout will be high whereas if he hires the same number part time employees the payout will be less. Again emergency is facing different rush at different points of time so engaging part time employees at different time will be meaningful. So the author engages more part time employees during the rush hours to take care of the critical cases what emergency division takes care of. The author has also suggested not employing in the patient services. Since increasing the number of employees will not improve the quality of the services. Providing best to best training to the employees of the patient services will improve the quality of the services. The HR should adopt advanced training methods to improve the quality of the patient services. Again the author has suggested to higher employees with 2 to 5 years of experience. Because pay by experience has a positive trend in the market. So hire people with moderate years of experience and good working capability. Keeping these points in mind the hospital will be able to improve the quality of the services and keep a good track of reputation. Referrences: Gareth, I. [2014]. 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